ALWAYS keep your carrier's app and claims number in your phone
Always have your insurance carrier's app, claims number, and customer service number in your phone.
- Your agent may be the greatest guy on earth - I'd like to meet him - but he can't always be at his desk 24/7. And there are certain things he just can't do.
- In the event of a claim, it is very often wise to talk to your agent first. However, he cannot tell you exactly what the carrier will do to resolve the claim.
- If your agent has a book of any significant size, he may not even know who your carrier is, let alone your coverage levels.
- Very often, your carrier will need to talk to you, the client, directly. Recently, a client replaced one car with another. Their particular carrier required that the client contact them directly. They would only speak to the client in this situation, not the agent.
I hope this helps simplify your life.
30+ carriers ... 30+ states
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Doug Newman
303-902-5503
epsinsures@gmail.com - www.epsinsures.info
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